Customer Service & Support
With numerous customers throughout Ireland and mainland UK we offer support from our office in Lisburn, County Antrim. Our staff provide telephone support and remote assistance for our clients. We have vast experience in computer hardware and software applications support with our main emphasis in providing support for accounts software on a continuous day-to-day basis. We also provide expert consultancy and training services. The result is a comprehensive support service all from one organisation.
Quick Response
We can guarantee a quick response to your problems. With initial telephone helpline support, remote login capabilities and a team of engineers for on-site problems customers can obtain a quick reponse to queries or assistance when needed. Understanding your system, and the software that drives your business, aids in assessing your needs and problem resolution. Our engineers carry a full array of parts and diagnostic tools so that problems can be quickly diagnosed and repaired.
Flexible Approach
In order to survive and prosper in these tough economic times it is important to be flexible and develop strategies for specific business requirements. We have the technical know-how to produce computer programs that will improve your businesses efficiency. Using the plugin architecture of our comprehensive CRM accounts software we have the flexibility to add to what is already there at a reasonable price. We are happy to visit you and formulate solutions for any of your business needs.
Business Savvy
At Business Software & Systems we are focused on improving business efficiency and productivity for our customers. We don't believe in technology for technology's sake; changes are only recommended and implemented where it is commercially viable to your long-term business goals. With first-hand experience in business we are aware how systems & technologies will operate in the 'real world', not just on paper; placing us in a stronger position to offer meaningful business IT advice.
Commitment
The success we have enjoyed is due to our long-term commitment to our customers along with gaining the expertise and knowledge required to excel. We have invested time and training in keeping up-to-date with a varied range of technologies. At Business Software & Systems we have also used and developed some key technologies of our own. We have been at the leading edge of software design, implementation, training, consultancy, and hardware maintenance for a long time.
One-stop Shop
We provide a broad range of services under one roof. From our initial beginnings of software & hardware implementation we have added many other features to our service such as: consultancy; training; software design; software modifications; web design & e-commerce; hardware repair; internet security and virus removal. We have added a range of products to our inventory as well, providing: clocking systems; CCTV surveillance; office equipment; backup systems; document management; ups installation as well as many more. The result is that your requirements are met by one provider, saving you hassle and allowing superior co-ordination of your business I.T.
